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Please note that we can only accept returns for items purchased directly from belrina.com and within the 45-day return period. Only returned products are eligible for a refund.

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Contact form

If you have any questions, don't forget to check our "FAQ" page.

When reaching out to us, please include your order number if available, this helps us assist you faster. (Your order number should start with #, e.g: #BEL10001UK)

We are available from Monday to Sunday, from 8:00 to 17:00

Email : contact@belrina.com

We will respond to your inquiry within 24 hours.

FAQ

Common problems and simple solutions

How can I track my order?

You can easily track our order using the page here : Track My Order

Note : Pickup and tracking information may be displayed with a delay.

Where is my order?

You can track the progress of your package by entering your tracking number on our site, accessible here : Track My Order

Note : Pickup and tracking information may be displayed with a delay.

How long do Belrina UV Gel Strips last unopened?

Belrina UV Gel Strips can be stored in their original packaging for over two years. After opening, they remain usable for up to three months. To keep opened strips fresh, store them in an airtight container in a dark place to prevent early curing. Use the sticker included in the packaging to help reseal the strips.

How long do the strips stay on nails?

Belrina UV Gel Strips typically last up to three weeks. However, the actual wear time may vary depending on factors such as nail growth rate and daily activities.

Can Belrina Nails make my nails longer?

Currently, Belrina Nails are designed to be filed to the length of your natural nail and do not extend nail length. We're working on solutions for nail extensions and will share updates as soon as they're available.

What makes Belrina different from traditional nail polish or other adhesive products?

Belrina Nails offer several benefits over traditional nail polish and other adhesive options:

  • Easy to use with up to 3 weeks of wear
  • Flexible scheduling for manicures, even on the go
  • Gentler than conventional nail polishes or gel manicures from a salon
  • No brushes required, meaning no smudges or chipped polish
  • Vegan, HEMA-free, and Dermatest-certified

What is the Belrina Club and what are the benefits?

Belrina Club is our exclusive rewards program. Members earn points with every purchase and through bonus activities like newsletter sign-ups and referrals. Points can be redeemed for discounts, early product access, and other perks. To explore the benefits, visit your account and click the Belrina Club tab.

I can't wear long nails in my everyday life, but I'd like to try Belrina Nails. Will they work for short nails?

Absolutely! Belrina Nails are highly flexible and designed to adapt to various nail shapes, including short nails. Simply split the strips in half to cover two nails, or for very short nails, trim the strips with nail scissors for a perfect fit

What if my nails are larger or have a different shape? Will the strips fit, and what if the right size is missing?

Each pack contains 20 strips in 8 different sizes, providing options for all nail shapes. The strips are flexible, so if you're unsure, opt for a smaller size. If you still can't find a perfect fit, you can trim the strips to your desired size or gently stretch them to cover the nail. Typically, each pack is enough for 2 to 4 manicure sessions.

Do I need a base/top coat and which products are recommended for this?

For extra protection, we recommend using a nourishing base coat, especially for soft or brittle nails. A top coat is optional, as Belrina Nails already feature a semi-cured UV polish layer. If using a third-party product, we suggest testing it on one nail to ensure compatibility, as certain products might cause the strips to peel prematurely.

Can I use Belrina Nails with broken or brittle nails?

Yes! Belrina Nails are designed to be gentler than gel manicures, as they don’t require filing or roughening the nail surface. They’re also free of harmful substances, making them safe for use on brittle nails. For better adhesion, buff your nails lightly with a soft file before applying the strips.

I have allergies; can I still use Belrina Nails?

Belrina UV Gel Strips are allergy-friendly, HEMA-free, and 14-free certified, meaning they don't contain many of the harsh chemicals found in traditional nail polishes. However, since they do contain acrylates, we recommend doing a patch test on one nail first to ensure you don’t experience an allergic reaction.

Is the Belrina UV Top Coat suitable for allergy sufferers?

Yes, our UV Top Coat is allergy-friendly and 14-free certified. However, it contains acrylates and methacrylates, which can cause reactions in very sensitive individuals. We recommend testing it on a single nail before applying it to all your nails. If irritation occurs, discontinue use and consult a dermatologist.

Can I use another UV lamp, or do I need the Belrina UV lamp?

You can use any compatible UV lamp, but for convenience and optimal results, we recommend using the Belrina UV lamp. It’s compact, efficient, and designed for both home and on-the-go use.

Is the Belrina UV lamp harmful?

No, the Belrina UV lamp emits minimal radiation compared to traditional salon lamps or natural sunlight. The 6W UV LED lamp is gentle, and the amount of radiation in a minute under the Belrina UV lamp is far less than the exposure you'd get from the sun. If you're concerned about UV exposure, you can apply sunscreen to your hands as an extra precaution.

Tips & Tricks

Having trouble with application?

Are the nails not staying in place? Make sure you followed all the steps for proper application. Click below for detailed, step-by-step instructions, or check out our FAQs for helpful tips and solutions.