FAQ
Common problems and simple solutions
How can I track my order?
You can easily track our order using the page here : Track My Order
Note : Pickup and tracking information may be displayed with a delay.
Where is my order?
You can track the progress of your package by entering your tracking number on our site, accessible here : Track My Order
Note : Pickup and tracking information may be displayed with a delay.
How long do the strips last unopened?
The UV Gel Strips stay sealed in their packaging and are ready for use for over two years. Once opened, the strips have a shelf life of three months.
To keep them fresh, store opened strips in an airtight container in a dark place between uses to prevent premature curing. Use the sticker from the UV Gel Strips packaging for this purpose.
How long do the strips last on the nails?
Belrina UV Gel Strips typically last up to 3 weeks. However, depending on factors such as nail growth rate and daily activity, the wear time may vary.
Can Belrina Nails make my nails longer?
Currently, Belrina Nails are designed to be filed to the length of your natural nail and do not extend nail length. We're working on solutions for nail extensions and will share updates as soon as they're available.
What makes Belrina different from traditional nail polish or other adhesive products? Why Belrina?
Belrina Nails offer several benefits over traditional nail polish and other adhesive options:
- Easy to use with up to 3 weeks of wear
- Flexible scheduling for manicures, even on the go
- Gentler than conventional nail polishes or gel manicures from a salon
- No brushes required, meaning no smudges or chipped polish
- Vegan, HEMA-free, and Dermatest-certified
What is the Belrina Club and what are the benefits?
Belrina Club is our exclusive rewards program. Members earn points with every purchase and through bonus activities like newsletter sign-ups and referrals. Points can be redeemed for discounts, early product access, and other perks. To explore the benefits, visit your account and click the Belrina Club tab.
I can't wear long nails in my everyday life, but I'd like to try Belrina Nails. Will they work for short nails?
Absolutely! Belrina Nails are highly flexible and designed to adapt to various nail shapes, including short nails. Simply split the strips in half to cover two nails, or for very short nails, trim the strips with nail scissors for a perfect fit.
What if my nails are larger or have a different shape? Will the strips fit, and what if the right size is missing?
Each pack contains 20 strips in 8 different sizes, providing options for all nail shapes. The strips are flexible, so if you're unsure, opt for a smaller size. If you still can't find a perfect fit, you can trim the strips to your desired size or gently stretch them to cover the nail. Typically, each pack is enough for 2 to 4 manicure sessions.
Do I need a base/top coat and which products are recommended for this?
For extra protection, we recommend using a nourishing base coat, especially for soft or brittle nails. A top coat is optional, as Belrina Nails already feature a semi-cured UV polish layer. If using a third-party product, we suggest testing it on one nail to ensure compatibility, as certain products might cause the strips to peel prematurely.
Can I use Belrina Nails with broken or brittle nails?
Yes! Belrina Nails are designed to be gentler than gel manicures, as they don’t require filing or roughening the nail surface. They’re also free of harmful substances, making them safe for use on brittle nails. For better adhesion, buff your nails lightly with a soft file before applying the strips.
I have allergies; can I still use Belrina Nails?
Belrina UV Gel Strips are allergy-friendly, HEMA-free, and 14-free certified, meaning they don't contain many of the harsh chemicals found in traditional nail polishes. However, since they do contain acrylates, we recommend doing a patch test on one nail first to ensure you don’t experience an allergic reaction.
Is the Belrina UV Top Coat suitable for allergy sufferers?
Yes, our UV Top Coat is allergy-friendly and 14-free certified. However, it contains acrylates and methacrylates, which can cause reactions in very sensitive individuals. We recommend testing it on a single nail before applying it to all your nails. If irritation occurs, discontinue use and consult a dermatologist.
Can I use another UV lamp, or do I need the Belrina UV lamp?
You can use any compatible UV lamp, but for convenience and optimal results, we recommend using the Belrina UV lamp. It’s compact, efficient, and designed for both home and on-the-go use.
Is the Belrina UV lamp harmful?
No, the Belrina UV lamp emits minimal radiation compared to traditional salon lamps or natural sunlight. The 6W UV LED lamp is gentle, and the amount of radiation in a minute under the Belrina UV lamp is far less than the exposure you'd get from the sun. If you're concerned about UV exposure, you can apply sunscreen to your hands as an extra precaution.
Need to Return a Product?
Please note that we can only accept returns for items purchased directly from belrina.com and within the 45-day return period. Only returned products are eligible for a refund.

Tips & Tricks
Having trouble with application?
Are the nails not staying in place? Make sure you followed all the steps for proper application. Click below for detailed, step-by-step instructions, or check out our FAQs for helpful tips and solutions.